Never Fade Original Gourd Necklace
♦ Get 2 and get an automatic 10% off
♦ Premium quality materials with a luxurious gold finish
♦ Free shipping on al orders
The "Never Fade Original Gourd Necklace" is likely a reference to a specific style or brand of jewelry, rather than a literal description of the necklace itself. Gourd-shaped pendants are a popular motif in Chinese and Asian jewelry, often symbolizing longevity, health, and good fortune. Depending on the specific design and materials used, the necklace could be made of gold, silver, or other metals, and may feature gemstones, pearls, or other embellishments. If you could provide more details about the necklace, such as a photo or a link to where you found it, I can give you a more specific answer about its meaning and symbolism.
14-Day Return Policy
We offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return:
• Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You will need the receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at info@golden-essence.com. Items sent back without first requesting a return will not be accepted.
Return Shipping
Please send the package via courier and provide us with the tracking number. The standard address for returns (confirmed by Customer Support after receiving your proof of purchase) is:
BUSINESS NAME & ADDRESS
Toll-Free Phone Support: +41791952499
Email Support: info@golden-essence.com
Refund Process
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, all payments excluding the costs of delivering the goods will be refunded within 10 business days from the day we receive your return package. Refunds will be made using the same payment method as the original transaction unless you agree to a different method. No fees will be incurred by you for this refund.
Consumer Complaint - Faulty Product
If you receive a defective product, you have the right to make a claim. You can choose to:
• Replace the item with one that is free of defects.
• Have the defect removed.
• Request a price reduction.
Complaints can be reported within a year of noticing the defect, provided the warranty period has not expired. Your complaint will be addressed within 30 days from the date we receive your complaint notification.
Complaint Process
To report a faulty product, please email us at info@golden-essence.com before sending your purchase back. Confirm the return facility address with our customer service, then send the package via courier and provide us with the tracking number. The standard address for returns, if confirmed by Customer Support, is:
BUSINESS NAME & ADDRESS
Email Support: info@golden-essence.com
Toll-Free Phone Support: +41791952499
Where do we deliver?
We ship to destinations worldwide.
How much does shipping cost?
We offer free shipping globally.
What are the shipping times?
Order processing typically takes 24 to 48 hours. Once processed, delivery usually takes 3 to 5 days. However, please note that delays beyond our control, such as customs and postal service interruptions or increased shipping volumes during holidays, may extend delivery times to 6 to 12 days.
